If you own an online business or if you’re providing an online services then you must have a Help desk software to answer your clients inquiry, questions and suggestions, problems and other questions they need to be answer ASAP. Without this software, its hard to build a good reputation on your business coz most of your possible clients want an immediate answer about the product and how reliable your business is especially if credit card is involve in purchasing products. Now if you are looking for a Help desk software you can find some good software online. Search using a search engine will help you find the best help desk software available. There are free help desk you can find and some are available for purchase. Before choosing which software to use whether if its free or commercial you must know first if they had the right features you need. Commercial software may have all the features but most of these features are useless in your business nature and free software may have the basic features but lack of features which you need most. To help you decide which help desk to choose look for a Help desk software review site that will answer your question about the help desk software you want. Helpdeskindex.com is one of those review site that will help you decide which is which. Help desk for online use are web based program that can be integrated to your website. Most of the help desk software are scripted by now and famous PHP scripting language. Example of a PHP written scripts are etickets, kayako, supportrio. Etickets and help desk software HESK can be downloaded for free while kayako and supportrio are for commercial use. Another commercial software is the Cerberus help desk. What are you waiting for? Get a help desk software now and build a good reputation.